Event Cancellation Policy

CUES Institutes

Full payment is required with your registration. 

ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)

  • Prior to 120 days - full refund
  • 61-120 days before start of event - 50% refund
  • 0-60 days before start of event - no refund

Your spot will be secured when payment is received. Substitute attendees are welcome, subject to eligibility. CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.

 


All Other Events

ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)

  • Prior to 60 days – full refund
  • 31-60 days before start of event – 50% refund
  • 0-30 days before start of event – no refunds or credits for future events given 

Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility. 
 
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.