Get Your Bearings On Your Benefits
1. Watch the quick Benefits Overview Demo video for your membership type.
INDIVIDUAL MEMBERSHIP • STAFF |
UNLIMITED MEMBERSHIP • STAFF |
UNLIMITED+ MEMBERSHIP • STAFF |
2. Complete the Benefits Scavenger Hunt for your membership type: Individual Staff | Unlimited/+ Staff
3. Take a deeper dive on specific benefits that you're interested in: view our Benefits Overview Video Library
4. Download Your Harvard ManageMentor Learner Guide

Make a Plan
1. Learn about individual development plans and how they can help you focus on your career goals.
2. Fill out the form to download & complete your own role-based IDP:

Membership Resources and Account Maintenance
Changing Your Username and Password
Harvard ManageMentor Course Catalog
Schedule a 30-Minute Live Session
Gain actionable insight to thrive as a leader with resources like Harvard ManageMentor and CUES Learning Portal. CUES can also help you build your professional network instantly in CUESNet. Make the most of your membership by scheduling a session now.
You may also reach out to our team in the methods below for assistance with login, password reset, event questions, and inquiries regarding CUES products and services.
Email: Cues@cues.org | Call: US 608.271.2664 or 800.252.2664, opt. 2; Canada Tel: 604.347.7097
Get Your Bearings On Your Benefits
1. Watch the quick Benefits Overview Demo video for your membership type:
INDIVIDUAL MEMBERSHIP • BOARD |
UNLIMITED MEMBERSHIP • BOARD |
UNLIMITED+ MEMBERSHIP • BOARD |
2. Complete the Benefits Scavenger Hunt for your membership type: Individual/Unlimited Board | Unlimited+ Board
3. Take a deeper dive on specific benefits that you're interested in: view our Benefits Overview Video Library.

Now What?
Now you understand what's available to you, but how do you make your membership work for YOU? These webinar playbacks can help you learn how specific benefits can help you make the most of your membership.

Make a Plan
1. Learn about individual development plans and how they can help you focus on your career goals.
2. Fill out the form to download & complete your own role-based IDP:

Membership Resources and Account Maintenance
Changing Your Username and Password
Accessing and Starting CUES Director Education Center
Harvard ManageMentor Course Catalog
Schedule a 30-Minute Live Session
Gain actionable insight to thrive as a leader with resources like Harvard ManageMentor and CUES Learning Portal. CUES can also help you build your professional network instantly in CUESNet. Make the most of your membership by scheduling a session now.
You may also reach out to our team in the methods below for assistance with login, password reset, event questions, and inquiries regarding CUES products and services.
Email: Cues@cues.org | Call: US 608.271.2664 or 800.252.2664, opt. 2; Canada Tel: 604.347.7097
You are the liaison between your organization and board and with that comes responsibility. We are here to assist with some tools to help you access the appropriate benefits specifically for your board needs.
CUES provides top-class director offerings to help Directors realize their potential and support your credit union. In addition to CUES’ Governance+ (CCUBE) (Unlimited+ Members Only) and other online director education courses, our director events provide ways to help your board run at its optimum. Plus, CUES offers director-specific solutions that will help your board become stronger and more efficient.
To manage your membership and Director’s records, please review the Admin/Trainer Member Help Center.

Get Your Bearings On Your Benefits
1. Watch the quick Benefits Overview Demo video for your membership type.
INDIVIDUAL MEMBERSHIP • BOARD LIAISON |
UNLIMITED MEMBERSHIP • BOARD LIAISON |
UNLIMITED+ MEMBERSHIP • BOARD LIAISON |
2. Take a deeper dive on specific benefits that you're interested in: view our Benefits Overview Video Library.

Request a DEC Completion Certificate
CUES knows that completing education is important, and that verification is key. Once a board member has completed a course, we would be happy to send out a Completion Certificate. Just fill out a request form and the certificate will be mailed to you, the Board Liaison. Bragging rights are optional, at your next board meeting!

Join the Board Liaison CUESNet Community
This community is designed for the Board Liaison at a credit union to work, collaborate, network, and learn with colleagues in their same role. This community is exclusive to the non-CEO liaison.
Contact our membership team for eligibility to join!
608.271.2664 opt. 2 | cues@cues.org

Membership Resources and Account Maintenance
Changing Your Username and Password
Accessing and Starting CUES Director Education Center
Registering Someone for an Event
Adding Members to an Unlimited/Unlimited+ Membership
Managing Print Copies of CU Management Magazine
Harvard ManageMentor Course Catalog

Schedule a 30-Minute Live Session
Gain actionable insight to thrive as a leader with resources like Harvard ManageMentor and CUES Learning Portal. CUES can also help you build your professional network instantly in CUESNet. Make the most of your membership by scheduling a session now.
You may also reach out to our team in the methods below for assistance with login, password reset, event questions, and inquiries regarding CUES products and services.
Email: Cues@cues.org | Call: US 608.271.2664 or 800.252.2664, opt. 2; Canada Tel: 604.347.7097
You’ve been given the task of implementing the CUES membership benefits and we are here to help you with some tools to get your organization off and running. Here you will find exciting and fun ways to engage, implement, and leverage the benefits available in your group membership!
Let's Get To Know Each Other
Take this quick benefit survey and tell us more about your credit union and how you're looking to utilize your membership.
Next, schedule your implementation session!
Appointments are in 45-minute increments, but that is only to ensure we have plenty of time to discuss any concerns, needs, and questions you have regarding your membership.
Schedule Session
Learn From Your Peers
CASE STUDYRead about how Visions FCU integrated CUES benefits into their learning culture. |
WEBINAR PLAYBACKWatch Derek Matts from Visions FCU talk about integrating CUES benefits into their learning culture. |
MEMBER STORYRead about how Raksha Shirali helped to take the talent development efforts at USALLIANCE Financial to an entirely new level with their CUES benefits. |

Let the Journey Begin!
-
Check out the Membership Admin Checklist
- Share the email templates below to staff and board:
- Introducing your membership to staff and board:
- Reminding your staff and board about your membership benefits
- 1 month reminder email
- 3 month reminder email
- 6 month reminder email (Unlimited)
- 6 month reminder email (Unlimited+)
- Benefit Breakdown: CUES Learning Portal
- Benefit Breakdown: CUESNet
- Benefit Breakdown: Harvard ManageMentor
- Benefit Breakdown: Virtual Classrooms
- Benefit Breakdown: Webinars
- CUES Learning Portal Assignment
- Harvard ManagemeMentor Assignment
- Email templates for login help
- Email Templates for CUES event registrations

Leverage the CUES Learning Portal
CUES Learning Portal, powered by Degreed, is designed to provide CUES members with access to curated content to support skill development of individuals at all levels within the credit union. Engage with others in groups, develop skills on a specific topic using the curated pathways, recommend learning to others or save learning to curate your own development list. Get the most out of the platform by checking out links below to learn more about the many features within CUES Learning Portal.
Please Note: The CUES Learning Portal platform, powered by Degreed, allows you to pull reports with data for your credit union staff content completions for the last 93 days. CUES recommends setting reminders to pull your credit union group reports for your credit union quarterly. This will provide you with access to the data for reviews any time of the year. You can use these directions to pull and access your downloadable reports.
Setting up Your CUES Learning Portal Page
CUES Learning Portal Pathway Overview
CUES Learning Portal Content Catalog
Create and Access Completion Reports
CUES Learning Portal Pathway Hunt
CUES Learning Portal Pathway Hunt - Answers
CUES Pathway Development Guide
Harvard ManageMentor
Harvard ManageMentor Course Catalog

Admin Tools
Adding Members to an Unlimited/Unlimited+ Membership
Managing Print Copies of CU Management Magazine
Registering Someone for an Event
Changing Your Username and Password
Schedule a 30-Minute Live Session
Gain actionable insight to thrive as a leader with resources like Harvard ManageMentor and CUES Learning Portal. CUES can also help you build your professional network instantly in CUESNet. Make the most of your membership by scheduling a session now.
You may also reach out to our team in the methods below for assistance with login, password reset, event questions, and inquiries regarding CUES products and services.
Email: Cues@cues.org | Call: US 608.271.2664 or 800.252.2664, opt. 2; Canada Tel: 604.347.7097