Create A Future-Focused People Strategy at Your CU
HR, Talent, and People Strategy execs—join your colleagues to take a laser-focused look at your credit union’s people strategy and discover the latest trends in talent development.
Changes in the modern work environment are staggering, and we know you are facing extraordinary challenges in predicting the future skills needed to take your credit union to the next level. Don’t miss this opportunity to learn from experts in talent management and renowned faculty as we explore:
- Navigating the challenges and opportunities of a hybrid work strategy
- How psychological safety can bridge the generational gap
- Your stress personality and how it impacts your leadership style
- The gender wage gap and bias
- Approaching difficult conversations with grace and dignity
- Creating a sticky culture
- Driving change, growth and new opportunities with purpose
Register now, and take your talent strategies and performance management further!
This event is for credit union staff and executives only. Credit union directors would be a good fit for these other CUES events.
4 Smart Ways to Make Your Credit Union Culture "Sticky"
Hear from Lesley Sears, VP of CUES Consulting Services, as we explore the importance of creating a credit union culture that not only attracts the best people, but encourages them to stick around.
This seminar focuses on Talent Development.
Subscribe to receive more information on TalentNEXT.
TalentNEXT is a Can’t-Miss Event
You will:
- Approach talent management from a different perspective – understanding the biases that get in the way of effective hiring and talent management
- Close the knowing/doing gap through the advanced practice of taking a level-specific approach to succession planning
- Bring new insights and approaches to your credit union's strategy development, innovation and execution
- Uncover the hidden sources of improved employee engagement
Hear from CUES SVP/Chief Learning Officer Christopher Stevenson in this CUbroadcast interview where he discusses how TalentNEXT looks to create a future focused people strategy for CUs.
Thank You to Our Sponsors
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Sponsorship Opportunities
Putting your organization in front of the credit union movement’s top executives and HR professionals will accelerate your sales performance. Explore all CUES’ sponsorship opportunities today.
Below is our 2023 Schedule. Please check back for 2024 information.
Seminar Registration / Opening Reception
5:30 – 7:30 p.m.
Breakfast
7:00 – 8:00 a.m.
Conference Welcome
8:00 – 8:15 a.m.
Heather McKissick, President/CEO, CUES
General Session
8:15 – 9:35 a.m.
Hybrid Work Strategy: Navigating the Challenges and Opportunities of a New Work Model
Brad Bell, Professor of Strategic Human Resources and Director of the Center for Advanced Human Resource Studies in the ILR School at Cornell University
Hybrid work models in business today represent a significant shift in how work gets done. It is exciting to the growth of these different designs and the benefits that increased flexibility can deliver to both workers and their organizations. At the same time, despite their many benefits, hybrid work models present some unique challenges that need to be overcome in order to achieve success. In this session, you will learn strategies for navigating these new work models, including adjusting leadership and management approaches, managing group culture and productivity, and establishing consistent and deliberate communication and collaboration norms. Equipped with these strategies, you will be better positioned to successfully implement, manage, and sustain hybrid work in your organization.
Networking Break
9:35 – 9:50 a.m.
General Session Continued
9:50 – 11:15 a.m.
Stretch Break
11:15 – 11:20 a.m.
Session
11:20 a.m. – 12:20 p.m.
How Psychological Safety Can Bridge the Generational Gap in the Workplace
LaToya Pryce, Culture and Inclusion Officer for Visions Federal Credit Union
Our workplace and workforce are rapidly changing and with any change comes challenges. Different generations in the workplace have benefited organizations but has also created generational divides. The challenges with different generations are less about physical age and technical ability and more about the personal values associated or assumed with each generation. Creating a culture that recognizes and supports generational values through programs, policies, and practices requires leaders to focus on psychological safety being the strategic bridge to the generation gap.
Networking Luncheon
12:20 – 1:20 p.m.
Travel Time
1:20 – 1:25 p.m.
Session
1:25 – 2:25 p.m.
Aligning Your Organization for the Future
Deedee Myers, Chief Executive Officer of DDJ Myers, an ALM First Company
Credit unions continue to grow, become more complex, and manage multiple workforce environments. The challenges are limitless! Well-aligned organizations are better equipped to handle these situations and remain strategically focused. How does this alignment happen? During this session, Deedee Myers, Ph.D., explores strategies and how to prepare for the talent management challenges to align your organization for long-term success.
Stretch Break
2:25 – 2:30 p.m.
General Session
2:30 – 4:00 p.m.
What is your Stress Personality
Lauren Hodges, Co-Founder of Performance on Purpose, LLC, and founder of Lauren Hodges, LLC
We all have a “stress personality” which stems from well-worn patterns of thought and emotion carved over years and years of memories, experiences, modeling, and genetics. Advancements in neuroscience over the past two decades have brought us to a place where we understand more about this than ever before. What is your stress personality? How does it impact your mental health? And why does it matter when it comes to leading others, being a part of a team, or managing stress and avoiding burnout? If high demand is a part of your team’s daily lives, and mental well-being is considered a business-critical value for your organization, then you don’t want to miss this one.
Participants will walk away with:
- A deeper understanding of the brain science behind stress and stress patterns and its application in your everyday work and home life.
- A light-hearted, fun exploration of various “stress personalities” and how they show up in your thoughts, emotions, and behaviors.
- The impact of stress personalities on performance, leadership ability, team dynamics, and mental health.
- A solution to better managing stress through awareness of these patterns of thought, emotion, and behavior.
Breakfast
7:00 – 8:00 a.m.
General Session
8:00 – 9:35 a.m.
The Gender Wage Gap & Bias - what do we know and what can we do?
Beth Livingston, Ralph L. Sheets Associate Professor of Industrial Relations at the University of Iowa’s Tippie College of Business, Internal Advisor with the Healthier Workforce Center of the Midwest, a NIOSH Center of Excellence, and the Faculty Director of the Dore-Tippie Women's Leadership program
The size and existence of the gender wage gap (GWG) is the subject of regular features in media, particularly during women’s history month, and remains a contentious issue both within and outside of organizations. It can be difficult to ascertain just how much gendered bias still exists in today’s organizations—and what companies and managers can do about it. In this session, you will learn how the gender wage gap is measured and conceptualized, and the ways in which gendered bias in other types of rewards and compensation persist in organizations. You will then learn how organizational members can work together as allies to counteract these forces. Using this knowledge as a foundation, you will be ready to make equitable decisions around pay and performance in your organization.
Networking Break
9:35 – 9:50 a.m.
General Session Continued
9:50 a.m. – 11:15 a.m.
Stretch Break
11:15 – 11:20 a.m.
Open Forum
11:20 a.m. – 12:20 p.m.
Aligning People, Strategy, and Results
Heather McKissick, CEO, and Lesley Sears, VP/Consulting Services, CUES
Identifying and implementing people strategies is a high-priority issue for top executives. To be successful, credit union talent leaders must grapple with the many variables that affect the organization's ability to attain its strategic objectives. Learn from your peers and the experts at CUES as CEO, Heather McKissick, and VP/Consulting Services, Lesley Sears lead the discussion around the success factors of and barriers to aligning your people strategy with organizational goals.
Networking Luncheon
12:20 – 1:20 p.m.
Travel Time
1:20 – 1:25 p.m.
Session
1:25 – 2:25 p.m
Cringe Moment Conversations: How to Approach Difficult Conversations
Rachel Schaming, Chief Human Resources Officer, We Florida Financial
Imagine emerging from a cringe moment conversation with grace, dignity, and a path forward. Most of us dread difficult conversations. They are unwanted and seem to appear unexpectedly. There are elevated emotions and opposing opinions. And we are uncertain of the outcome.
Participants will:
- Understand the complexity of cringe moment conversations.
- Gain insight into managing defensiveness – yours and the other person.
- Discover the 4-P Model to navigate a cringe moment conversation.
Stretch Break
2:25 – 2:30 p.m.
General Session
2:30 – 3:45 p.m.
Disrupt Yourself: Driving Change, Growth & New Opportunities On Purpose!
Morris Morrison, Owner & Author, StoryMaker Brands
It’s no secret - human beings crave consistency - and we dislike change. In this session, you will be inspired to abandon the need for certainty and embrace opportunities that come with change. You will be equipped with the mindset needed to abandon comfort and create new habits and disciplines, which will help position your team—and, ultimately, your organization—as market leaders who drive disruption.
You will learn:
- How to abandon comfort and create new habits that drive purpose.
- The importance of being connected as a team during transition.
- Your value as a stakeholder in driving organizational change.
- The importance of being personally accountable for growth.
TalentNEXT Closing Party sponsored by Content Guru
5:45 – 9:00 p.m.
We are currently working on our 2024 hotel information. Please check back later.
This seminar is for credit union HR, Training and Talent Development professionals.
Your registration includes:
- CUES Opening Reception
- Breakfast on Monday and Tuesday
- Lunch on Monday and Tuesday
- TalentNEXT Closing Party
- All educational sessions & materials
*subject to change.
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
- Prior to 60 days – full refund
- 31-60 days before start of event – 50% refund
- 0-30 days before start of event – no refunds or credits for future events given
Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
Yes! This seminar meets the following standards:
- Earn up to 12 CPE Credits
- Program Level: Overview
- Delivery Method: Group-Live
- Fields of Study: Personal Development and Personnel/Human Resources
- Prerequisites: None
CUES is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors, through its website linked above.
*subject to change.
CUES is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. You are eligible to receive up to 11 recertification credits.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
You can find your information sheet here soon! It will contain everything you need to know about attend this event, including:
- Where to stay
- What airport to fly into, and other transportation information
- When to arrive
- What to pack
- Spouse/guest information, if applicable
Plan on business casual attire. We suggest you bring a sweater or jacket along in case you find the meeting room temperature chilly.
Create A Future-Focused People Strategy at Your CU
HR, Talent, and People Strategy execs—join your colleagues to take a laser-focused look at your credit union’s people strategy and discover the latest trends in talent development.
Changes in the modern work environment are staggering, and we know you are facing extraordinary challenges in predicting the future skills needed to take your credit union to the next level. Don’t miss this opportunity to learn from experts in talent management and renowned faculty as we explore:
- Navigating the challenges and opportunities of a hybrid work strategy
- How psychological safety can bridge the generational gap
- Your stress personality and how it impacts your leadership style
- The gender wage gap and bias
- Approaching difficult conversations with grace and dignity
- Creating a sticky culture
- Driving change, growth and new opportunities with purpose
Register now, and take your talent strategies and performance management further!
This event is for credit union staff and executives only. Credit union directors would be a good fit for these other CUES events.
4 Smart Ways to Make Your Credit Union Culture "Sticky"
Hear from Lesley Sears, VP of CUES Consulting Services, as we explore the importance of creating a credit union culture that not only attracts the best people, but encourages them to stick around.
This seminar focuses on Talent Development.
Subscribe to receive more information on TalentNEXT.
TalentNEXT is a Can’t-Miss Event
You will:
- Approach talent management from a different perspective – understanding the biases that get in the way of effective hiring and talent management
- Close the knowing/doing gap through the advanced practice of taking a level-specific approach to succession planning
- Bring new insights and approaches to your credit union's strategy development, innovation and execution
- Uncover the hidden sources of improved employee engagement
Hear from CUES SVP/Chief Learning Officer Christopher Stevenson in this CUbroadcast interview where he discusses how TalentNEXT looks to create a future focused people strategy for CUs.
Thank You to Our Sponsors
|
|
|
|
|
Sponsorship Opportunities
Putting your organization in front of the credit union movement’s top executives and HR professionals will accelerate your sales performance. Explore all CUES’ sponsorship opportunities today.
Below is our 2023 Schedule. Please check back for 2024 information.
Seminar Registration / Opening Reception
5:30 – 7:30 p.m.
Breakfast
7:00 – 8:00 a.m.
Conference Welcome
8:00 – 8:15 a.m.
Heather McKissick, President/CEO, CUES
General Session
8:15 – 9:35 a.m.
Hybrid Work Strategy: Navigating the Challenges and Opportunities of a New Work Model
Brad Bell, Professor of Strategic Human Resources and Director of the Center for Advanced Human Resource Studies in the ILR School at Cornell University
Hybrid work models in business today represent a significant shift in how work gets done. It is exciting to the growth of these different designs and the benefits that increased flexibility can deliver to both workers and their organizations. At the same time, despite their many benefits, hybrid work models present some unique challenges that need to be overcome in order to achieve success. In this session, you will learn strategies for navigating these new work models, including adjusting leadership and management approaches, managing group culture and productivity, and establishing consistent and deliberate communication and collaboration norms. Equipped with these strategies, you will be better positioned to successfully implement, manage, and sustain hybrid work in your organization.
Networking Break
9:35 – 9:50 a.m.
General Session Continued
9:50 – 11:15 a.m.
Stretch Break
11:15 – 11:20 a.m.
Session
11:20 a.m. – 12:20 p.m.
How Psychological Safety Can Bridge the Generational Gap in the Workplace
LaToya Pryce, Culture and Inclusion Officer for Visions Federal Credit Union
Our workplace and workforce are rapidly changing and with any change comes challenges. Different generations in the workplace have benefited organizations but has also created generational divides. The challenges with different generations are less about physical age and technical ability and more about the personal values associated or assumed with each generation. Creating a culture that recognizes and supports generational values through programs, policies, and practices requires leaders to focus on psychological safety being the strategic bridge to the generation gap.
Networking Luncheon
12:20 – 1:20 p.m.
Travel Time
1:20 – 1:25 p.m.
Session
1:25 – 2:25 p.m.
Aligning Your Organization for the Future
Deedee Myers, Chief Executive Officer of DDJ Myers, an ALM First Company
Credit unions continue to grow, become more complex, and manage multiple workforce environments. The challenges are limitless! Well-aligned organizations are better equipped to handle these situations and remain strategically focused. How does this alignment happen? During this session, Deedee Myers, Ph.D., explores strategies and how to prepare for the talent management challenges to align your organization for long-term success.
Stretch Break
2:25 – 2:30 p.m.
General Session
2:30 – 4:00 p.m.
What is your Stress Personality
Lauren Hodges, Co-Founder of Performance on Purpose, LLC, and founder of Lauren Hodges, LLC
We all have a “stress personality” which stems from well-worn patterns of thought and emotion carved over years and years of memories, experiences, modeling, and genetics. Advancements in neuroscience over the past two decades have brought us to a place where we understand more about this than ever before. What is your stress personality? How does it impact your mental health? And why does it matter when it comes to leading others, being a part of a team, or managing stress and avoiding burnout? If high demand is a part of your team’s daily lives, and mental well-being is considered a business-critical value for your organization, then you don’t want to miss this one.
Participants will walk away with:
- A deeper understanding of the brain science behind stress and stress patterns and its application in your everyday work and home life.
- A light-hearted, fun exploration of various “stress personalities” and how they show up in your thoughts, emotions, and behaviors.
- The impact of stress personalities on performance, leadership ability, team dynamics, and mental health.
- A solution to better managing stress through awareness of these patterns of thought, emotion, and behavior.
Breakfast
7:00 – 8:00 a.m.
General Session
8:00 – 9:35 a.m.
The Gender Wage Gap & Bias - what do we know and what can we do?
Beth Livingston, Ralph L. Sheets Associate Professor of Industrial Relations at the University of Iowa’s Tippie College of Business, Internal Advisor with the Healthier Workforce Center of the Midwest, a NIOSH Center of Excellence, and the Faculty Director of the Dore-Tippie Women's Leadership program
The size and existence of the gender wage gap (GWG) is the subject of regular features in media, particularly during women’s history month, and remains a contentious issue both within and outside of organizations. It can be difficult to ascertain just how much gendered bias still exists in today’s organizations—and what companies and managers can do about it. In this session, you will learn how the gender wage gap is measured and conceptualized, and the ways in which gendered bias in other types of rewards and compensation persist in organizations. You will then learn how organizational members can work together as allies to counteract these forces. Using this knowledge as a foundation, you will be ready to make equitable decisions around pay and performance in your organization.
Networking Break
9:35 – 9:50 a.m.
General Session Continued
9:50 a.m. – 11:15 a.m.
Stretch Break
11:15 – 11:20 a.m.
Open Forum
11:20 a.m. – 12:20 p.m.
Aligning People, Strategy, and Results
Heather McKissick, CEO, and Lesley Sears, VP/Consulting Services, CUES
Identifying and implementing people strategies is a high-priority issue for top executives. To be successful, credit union talent leaders must grapple with the many variables that affect the organization's ability to attain its strategic objectives. Learn from your peers and the experts at CUES as CEO, Heather McKissick, and VP/Consulting Services, Lesley Sears lead the discussion around the success factors of and barriers to aligning your people strategy with organizational goals.
Networking Luncheon
12:20 – 1:20 p.m.
Travel Time
1:20 – 1:25 p.m.
Session
1:25 – 2:25 p.m
Cringe Moment Conversations: How to Approach Difficult Conversations
Rachel Schaming, Chief Human Resources Officer, We Florida Financial
Imagine emerging from a cringe moment conversation with grace, dignity, and a path forward. Most of us dread difficult conversations. They are unwanted and seem to appear unexpectedly. There are elevated emotions and opposing opinions. And we are uncertain of the outcome.
Participants will:
- Understand the complexity of cringe moment conversations.
- Gain insight into managing defensiveness – yours and the other person.
- Discover the 4-P Model to navigate a cringe moment conversation.
Stretch Break
2:25 – 2:30 p.m.
General Session
2:30 – 3:45 p.m.
Disrupt Yourself: Driving Change, Growth & New Opportunities On Purpose!
Morris Morrison, Owner & Author, StoryMaker Brands
It’s no secret - human beings crave consistency - and we dislike change. In this session, you will be inspired to abandon the need for certainty and embrace opportunities that come with change. You will be equipped with the mindset needed to abandon comfort and create new habits and disciplines, which will help position your team—and, ultimately, your organization—as market leaders who drive disruption.
You will learn:
- How to abandon comfort and create new habits that drive purpose.
- The importance of being connected as a team during transition.
- Your value as a stakeholder in driving organizational change.
- The importance of being personally accountable for growth.
TalentNEXT Closing Party sponsored by Content Guru
5:45 – 9:00 p.m.
We are currently working on our 2024 hotel information. Please check back later.
This seminar is for credit union HR, Training and Talent Development professionals.
Your registration includes:
- CUES Opening Reception
- Breakfast on Monday and Tuesday
- Lunch on Monday and Tuesday
- TalentNEXT Closing Party
- All educational sessions & materials
*subject to change.
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
- Prior to 60 days – full refund
- 31-60 days before start of event – 50% refund
- 0-30 days before start of event – no refunds or credits for future events given
Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
Yes! This seminar meets the following standards:
- Earn up to 12 CPE Credits
- Program Level: Overview
- Delivery Method: Group-Live
- Fields of Study: Personal Development and Personnel/Human Resources
- Prerequisites: None
CUES is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors, through its website linked above.
*subject to change.
CUES is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. You are eligible to receive up to 11 recertification credits.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
You can find your information sheet here soon! It will contain everything you need to know about attend this event, including:
- Where to stay
- What airport to fly into, and other transportation information
- When to arrive
- What to pack
- Spouse/guest information, if applicable
Plan on business casual attire. We suggest you bring a sweater or jacket along in case you find the meeting room temperature chilly.
Ask Us a Question
Let us know if you have a specific question or comment regarding this program.